Terms of Use
Welcome to Zoraveli.
These Terms of Use describe the rules and conditions for accessing and using the Zoraveli website.
By visiting, browsing, or using our website, you agree to comply with these Terms of Use, together with our Privacy Policy, Terms of Service, Shipping Policy, Return & Refund Policy, and any other applicable policies published on our website.
If you do not agree with these Terms of Use, please discontinue using our website.
1. Website Access
Zoraveli provides this website for customers to browse products, learn about our services, place orders, and access information about our brand.
We reserve the right to:
• Modify or update website content at any time
• Change, suspend, or discontinue website features
• Restrict access to certain areas of the website
• Temporarily suspend website availability for maintenance, security, or improvements
We are not responsible for temporary website interruptions caused by maintenance, technical issues, third-party services, or circumstances beyond our reasonable control.
2. Acceptable Use
When using the Zoraveli website, you agree that you will:
• Use the website only for lawful purposes
• Provide accurate and complete information when placing orders or contacting us
• Respect the rights of Zoraveli, other users, and third parties
• Maintain the security of your account information when applicable
You agree not to:
• Use the website for fraudulent, unlawful, or unauthorized activities
• Attempt to gain unauthorized access to our website, systems, accounts, or networks
• Introduce viruses, malware, malicious code, or other harmful materials
• Interfere with the performance, functionality, or security of the website
• Copy, reproduce, modify, distribute, or commercially exploit website content without permission
• Use automated tools, bots, scraping technologies, or similar methods to collect website content without authorization
We reserve the right to restrict or terminate access to the website where we reasonably believe these Terms of Use have been violated.
3. Website Content
All content available on Zoraveli, including but not limited to:
• Product images
• Product descriptions
• Text
• Graphics
• Logos
• Website layouts
• Visual and design elements
is provided for informational and commercial purposes.
While we make reasonable efforts to ensure that website content is accurate and current, we do not guarantee that all information will always be complete, current, or error-free.
We reserve the right to correct errors, update information, or modify website content at any time where appropriate.
4. Intellectual Property Rights
Unless otherwise stated, materials displayed on the Zoraveli website are owned by, licensed to, or lawfully used by Zoraveli.
You may view and use website content for personal and non-commercial purposes.
You may not, without prior written permission:
• Copy or reproduce website materials
• Reuse product images for commercial purposes
• Use Zoraveli branding or logos
• Modify, publish, or distribute website content
• Sell, license, or commercially exploit protected materials
Nothing in these Terms grants you ownership of any intellectual property belonging to Zoraveli or its licensors.
5. User Information
When using certain features of our website, you may provide personal information such as:
• Name
• Email address
• Shipping information
• Billing information
• Order details
• Other information necessary to provide our services
You agree that information provided to us is accurate, complete, and current.
The collection and use of personal information are handled according to our Privacy Policy.
6. Account Responsibility
If you create an account with Zoraveli, you are responsible for:
• Maintaining the confidentiality of your account information
• Protecting your login credentials
• Ensuring that information associated with your account remains accurate
• Taking reasonable steps to prevent unauthorized use of your account
You are responsible for activities conducted through your account to the extent permitted by applicable law.
Please contact us if you believe your account or login information has been used without authorization.
7. Orders and Transactions
Purchases made through the Zoraveli website may be subject to additional terms contained in our Terms of Service, Shipping Policy, Return & Refund Policy, and other applicable policies.
When placing an order, you agree to provide accurate information necessary to process payment, fulfill the order, and arrange delivery.
We reserve the right to review, reject, limit, or cancel transactions where reasonably necessary, including in cases involving:
• Suspected fraud
• Payment authorization issues
• Incorrect product or pricing information
• Product availability issues
• Violations of our published terms or policies
8. Third-Party Links and Services
Our website may contain links to or integrate with third-party websites, payment providers, shipping providers, analytics tools, or other services.
These third parties operate independently and may have their own terms, privacy policies, and practices.
Zoraveli does not control and is not responsible for the independent content, availability, security, or practices of third-party websites or services.
We encourage you to review the applicable terms and privacy policies before using third-party services.
9. Product Information
We make reasonable efforts to display product information accurately.
However, differences may occur due to factors including:
• Screen settings
• Lighting conditions
• Photography
• Product variations
• Manufacturing differences
• Product updates
Product availability, descriptions, specifications, and other information may change without prior notice.
We reserve the right to correct errors and update product information where appropriate.
10. Website Availability
We aim to maintain a reliable and accessible website but cannot guarantee uninterrupted availability at all times.
The website may occasionally be unavailable due to:
• Maintenance
• Technical issues
• Hosting or service provider interruptions
• Security updates
• Circumstances outside our reasonable control
We may modify, suspend, or discontinue parts of the website where reasonably necessary.
11. Disclaimer
The Zoraveli website and its content are provided on an "as available" basis to the extent permitted by applicable law.
While we work to maintain accurate information and reliable services, we do not guarantee that:
• The website will always operate without interruption
• All information will always be complete, current, or error-free
• Every website function will always be available
• Third-party services will always operate without interruption
Nothing in these Terms affects any mandatory rights or protections available to consumers under applicable law.
12. Limitation of Liability
To the fullest extent permitted by applicable law, Zoraveli will not be responsible for indirect, incidental, special, or consequential losses arising from:
• Website interruptions or technical issues
• Unauthorized access caused by external factors
• Third-party services or platforms
• Improper use of products
• Events outside our reasonable control
Nothing in these Terms is intended to exclude, limit, or waive any rights or protections that cannot legally be excluded under applicable law.
13. Changes to These Terms
We may update these Terms of Use from time to time to reflect changes in our website, services, business operations, or applicable requirements.
Any updated version will be posted on this page.
Where appropriate, we may also display a revised "Last Updated" date.
Your continued use of the Zoraveli website after updated Terms are published constitutes acceptance of the revised Terms to the extent permitted by applicable law.
14. Severability
If any provision of these Terms of Use is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to remain effective to the fullest extent permitted by applicable law.
15. Contact Us
If you have any questions regarding these Terms of Use, please contact us:
Brand Name:
Zoraveli
Company Name:
Chengdu Pumeng Xintu Network Technology Co., Ltd.
Email:
service@zoraveli.com
Registered Address:
Room D8041, Building 1, No.118 Jinniu District, Chengdu, Sichuan, China
Customer Service Hours:
Monday–Saturday
9:00 AM–6:00 PM EST
We aim to respond to customer inquiries within 1–2 business days.